COMPLAIN LETTER

Desember 8^th, 2016

From :

May Linda Lisa Silviana

Bogor

To :

Costumer Service

FM

Jakarta

Dear Sir/Madam,

I am your customer from January 8, 2016. I am writing this letter because i want to complain about your internet service. I don’t know why billing statement continue increased without notice and now i have problem with internet connection which started 2 month ago. The internet service can not be used. I have contacted the costumer service and she said  the technician will come to fix this internet connection but not come until now. Although the internet service can not be used, i always receive billing statement. I always try contact the customer service but no satisfactory response. I wait one week, if the technician not come i think i had to stop your subscription internet service. I wish, this does not happen to another customer and i wish, FM receive my complain letter.

Sincerely,

May Linda Lisa Silviana